Delete your GROWLY account

Request account deletion

To delete your GROWLY account and the personal data linked to it, email support@growly.app from the email address on your account. Use the subject line “Delete my GROWLY account.” Include your full name and confirm that you want the account permanently removed.

We usually process deletion requests within 7 business days and will confirm by email when it is complete.

Data we delete

When your request is completed, we delete your account credentials, profile information, child and care profiles you manage, vocabulary boards, schedules, routines, phrases, usage history, and app settings stored with your account.

Data we may keep

We may retain limited records needed for billing, fraud prevention, accounting, or legal compliance (for example subscription and payment receipts) for up to 30 days after deletion, or longer when the law requires it. After that retention period, those records are removed or anonymized so they no longer identify you.

Questions

If you have questions about this process, contact us at support@growly.app or through our contact page.